Design Your Life Retreats | Terms + Conditions

1. Booking

(a) Your booking is not considered definite and no contract will exist until we receive your deposit of 50% in the amount of €1975 before August 31, 2024. By booking a retreat with Design Your Life Retreats you are accepting these terms and conditions.

(b) We do not share customer details with any third parties.
 

2. Payment
(a) The price is the exact amount to be received in full by us in EURO. Exchange rates vary by currency, and we are not responsible for additional costs incurred through exchange or bank fees. 

Deposits can be paid via this Paypal link or bank transfer, upon request. 

(b) The full payment amount is due before September 15, 2024 and can be paid by the paypal link or bank transfer to confirm your final booking in the retreat. If full payment is not made by this deadline, it will be assumed that you wish to cancel your booking without refund of your original deposit.
 

3. Your Travel Arrangements
All travel arrangements are your responsibility and at your own cost. We shall not be held liable for any consequences arising from delays or cancellations in any of the companies you may have made arrangements with, or for any irregularities in your documentation required for travel. Transfers to/from Marseille Municipal Airport (MRS) from another city are at your own cost, unless otherwise specified. 

Round trip pickup/ dropoff to Domaine Agalia from MRS are included in the retreat cost.
 

4. Travel and Medical Insurance
Travel and medical insurance is highly recommended. If you choose to buy insurance please ensure that your travel insurance covers the activities of this retreat as well as unexpected cancellation, sickness, losses and all other risks associated with traveling and taking part in the retreat. Make sure your policy has a rider that covers cancellation for any reason. You should bring your own travel and medical insurance policy with you in case of an emergency.
 

5. Your Health
(a) It is your responsibility to let your Hosts know if you have any injuries and to be mindful at all times of your own body’s capabilities during the retreat. If you experience any injury or discomfort during any activity during the retreat, then you must desist immediately.

(b) It is also your responsibility to consult a doctor with an understanding of your health to check that you are sufficiently fit and healthy to undertake any of the retreat activities and other physical activities that you may choose to do whilst on the retreat. This is inclusive of any allergies, known or otherwise, to any food or drink consumed at anytime during the retreat. 

(c) Please advise us of any mental or physical health conditions, allergies and dietary requirements before you book. If you have health conditions and dietary requirements that may be affected by the activities offered on our retreats we reserve the right to advise you to desist and in the interests of your health, or others, or we may decline your stay at our retreats.

(d) Whilst all measures are taken to ensure a high standard of health and safety, we are situated in the countryside where the land is uneven and we shall not be responsible for any injuries caused by uneven terrain.

(e) We shall not be held responsible for any injuries sustained during our retreat activities.

6. Coronavirus
(a) You acknowledge that you are choosing to travel at a time where you may be exposed to the COVID-19 virus, or other strains. We will take all reasonable steps to ensure your safety and may require you to follow additional safety protocols on the retreat. It is your own responsibility to acquaint yourself with all relevant travel information, including applicable health risks, and the nature of your itinerary. You acknowledge that your decision to travel is made in light of consideration of this information and you accept that you are aware of the personal risks associated with such travel. We accept no liability in relation to these additional risks. We accept no liability for any guest contracting the COVID-19 virus and cannot be held liable.

(b) By booking a retreat with us you acknowledge and understand that over the coming months there may be a risk of further government travel restrictions due to Covid-19.

(c) Where you choose to book a retreat with us, you agree and acknowledge that there is an increased risk of you being unable to attend the retreat on that date due to ongoing or new travel restrictions from ANY government due to Covid-19. In these circumstances you must obtain travel insurance to protect you from any risk that you cannot travel on the original date booked.

(d) If you develop Coronavirus symptoms while on the retreat, your host will assist you to get medical attention as soon as possible and ensure that you are well looked after until you can get home. It is important that you have travel and medical insurance that covers any medical costs incurred due to Coronavirus as all expenses for testing, treatment or self-isolation will need to be covered by you.

(e) If new travel restrictions are put in place by the French government and we have to cancel your retreat, we will refund your deposit in full within 14 days of the restrictions being put in place. Rather than cancel, we will do our best to reschedule your retreat and ask you to transfer your booking and payments to the new dates. If you are unable to attend the new retreat dates, but are willing to accept a credit note, then you can use this for any future retreat with no time limit. If you prefer a refund we will do this within 14 days, and your non-refundable deposit can instead be transferred for ANY future retreat with no expiry date.

(f) If you experience symptoms of COVID-19 before you are due to travel to the retreat, it is your responsibility to carry out a test. In the case of a positive test, you will not be permitted to attend a retreat if it is less than 10 days. After 10 days of receiving a positive test you may attend a retreat if you have tested negative for COVID-19. It is your responsibility to follow any current government guidelines and self isolate. If you cannot travel to the retreat because you are experiencing symptoms of COVID-19 and need to self isolate, inform us as soon as possible. In the case that you cannot travel due to testing positive with COVID-19 or needing to self-isolate due to experiencing symptoms, we cannot offer any refunds and it is your responsibility to obtain adequate travel insurance to cover your costs in the case of no longer being able to attend the retreat.

(g) If you begin to experience symptoms of COVID-19 with us while on a retreat, you must inform your retreat host immediately. If your retreat needs to be cut short due to needing to travel back home, we cannot offer any refund or credit for the days missed or canceled.
 

7. Cancellation by you
(a) You (or any member of your party) may cancel your booking at any time, providing that the cancellation is made by the person submitting the booking form and is notified to us in writing 15 days in advance of the beginning of the retreat. Cancellation will take effect the day such notification is received by us. We are unable to refund deposits for any reason, but should you find an approved applicant for the retreat to take your place OR we have an applicant on the waitlist who pays their deposit (and full payment, depending on timeline), we will refund your payment. 

(b) Bookings are for the stated period of the retreat. There are no refunds for an unused portion of the retreat. If the reason for cancellation is covered under the terms of your Insurance Policy, you may be able to make a claim on your own insurance.
 

8. Amendments by us
Occasionally, changes may have to be made (ie. excursions, transportation types, menu items, or other arrangements), which we reserve the right to do at any time. If a significant change becomes necessary, we will inform you as soon as possible before your departure.
 

9. Cancellation by us
We reserve the right in any circumstances to cancel a retreat. In particular our retreats require a minimum number of at least 75% of the participants to have booked by 20 days before the start date. If this minimum number is not reached by that date we may cancel and refund payment to you.
 

10. Our liability to you
(a) We accept responsibility for ensuring that the retreats are supplied as described and that the services we are contractually obliged to provide are to a reasonable standard.

(b) We do not accept any liability for cancellations, force majeure, delays or changes caused by war, threat of war, terrorist actions or threats, closure of airports, civil strife, industrial action, natural disaster, technical problems to transport, staff cancellations, unforeseen changes in your personal circumstances or other events beyond our control.

(c) We are not liable for any injuries you may incur. Yoga or massage services, use of the property equipment, sauna, plunge pool, spa, petanque court, and other activities are undertaken at your own risk. We are not liable for any medical or psychiatric conditions, which may develop during or subsequent to the retreat. We are not liable for loss of, or damage to, your personal property.
 

11. Group Bookings
Where a booking is made on behalf of several individuals the booking is conditional on the person(s) paying having authorization from all the individuals named on the booking form to enter into this contract. The terms of this contract will apply to each member of the group as though they had paid for their own retreat individually and directly to us.
 

12. No Liability for possessions
Domaine Agalia will not be left empty or unlocked at any time. It is your responsibility to ensure that your possessions are kept safe at all times. This includes rental cars or other hired equipment you bring, purchase, rent, or lease and bring onto the property. We cannot be held responsible for any loss or damage to personal belongings during the retreat.
 

13. Complaints
If you have a problem during your retreat, please inform the retreat hosts immediately and they will endeavor to make reasonable accommodations to your satisfaction. Please note that we cannot be held responsible for the individual behavior of any group member or other guest sharing your accommodation or in the retreat cohort.
 

14. Privacy Policy
We do not share customer details with any 3rd parties. Any personal information that you provide to us will be used only for the service you requested. This information is used only for administration of the site system and in the compilation of statistics used by us to assess the use of the site. This privacy policy does not cover the links within this site linking to other sites, if any.

15. Insolvency

In the highly unlikely event that Design Your Life Retreats were to become insolvent, any funds that you (the customer) have paid to us (the company) will be protected by our Insolvency Protection Insurance, details of which will be made available to you in the event of insolvency of the company.
 

16. Photography

I, for good and valuable consideration, the receipt of which is hereby acknowledged, hereby irrevocably authorize Design Your Life Retreats to use photographs of me and or my property and authorize Design Your Life Retreats and its assignees, licensees, legal representatives and transferees to use and publish (with or without my name) photographs, pictures, portraits or images in any and all forms and media and in all manners including composite images or representations, and the purposes of publicity, illustration, commercial art, advertising, publishing (including publishing in electronic form or internet websites), for any product or services, or other lawful uses as may be determined by the photographer. I further waive any and all rights to review or approve any uses of the images, any written copy or finished product. I am of full legal age and have read and fully understand the terms of this release.